Last Updated: February 13, 2026
Effective Date: February 13, 2026
Our Commitment to Privacy
LuckyCrusher values your privacy and safety. This policy explains how we collect, use, and protect your personal information when you use our bate-papo por vídeo platform. By using LuckyCrusher, you agree to this policy.
1. Information We Collect
1.1 Information You Give Us
We collect information when you:
- Create an account (email, username, password)
- Set up your profile (age, gender, location, language)
- Make payments (billing information)
- Verify your age
- Contact support
- Set chat preferences
1.2 Information We Collect Automatically
When you use our platform, we automatically collect:
- Device information (IP address, browser, operating system)
- How you use the service (session length, features used)
- Location data (based on IP address)
- Camera and microphone access (with your permission)
- Connection quality and performance data
- Cookies and tracking information
1.3 Information from Others
We may receive information from payment processors, analytics providers, advertising partners, and fraud prevention services.
2. Video Chat & Communication Data
IMPORTANT: Understanding how we handle your video chat data is critical.
2.1 Live Video & Audio
- We do NOT record your video or audio
- Streams are transmitted directly between users
- Data exists only during active chats
- We cannot control if other users record sessions
2.2 Chat Metadata
We collect information about chat sessions (not content):
- Session start and end times
- Session duration
- Connection quality
- User reports or flags
2.3 Text Messages
- Temporarily stored for moderation
- Deleted within 30 days unless flagged
- May be reviewed if reported
2.4 Camera & Microphone Access
- We request browser permission before access
- You can revoke permissions anytime
- Only accessed during active chats
3. How We Use Your Information
Service Delivery
- Connect you with other users
- Match based on preferences
- Improve platform performance
- Process payments
- Send important updates
Safety & Security
- Monitor for prohibited content
- Prevent fraud and abuse
- Verify user age (18+)
- Moderate content
- Protect accounts
- Enforce bans
Personalization & Analytics
- Customize your experience
- Analyze usage patterns
- Improve matching algorithms
- Optimize performance
Legal & Marketing
- Comply with legal requirements
- Enforce terms of service
- Send promotional offers (with consent)
- Conduct surveys
4. How We Share Your Information
4.1 With Other Users
Other users see only your gender and approximate location. Your email, payment info, and full name are never shared.
4.2 Service Providers
We share data with trusted partners:
- Cloud hosting (AWS, Google Cloud)
- Payment processing (Stripe, PayPal)
- Video infrastructure providers
- Analytics tools
- Customer support platforms
- Security and fraud detection services
4.3 Legal Requirements
We may share information when required by law or to:
- Comply with legal obligations
- Respond to law enforcement
- Prevent illegal activities
- Enforce our terms
- Protect user safety
4.4 Business Transfers
If our company is sold or merged, your information may be transferred. We’ll notify you before this happens.
4.5 With Your Permission
We may share your information for other purposes with your consent.
5. Cookies and Tracking
We use cookies to enhance your experience:
- Essential cookies: Required for the platform to work
- Preference cookies: Remember your settings
- Analytics cookies: Understand how you use the site
- Advertising cookies: Show relevant ads
You can manage cookies through your browser settings. Disabling some cookies may affect functionality.
6. Data Security
Technical Security
- SSL/TLS encryption for data in transit
- AES-256 encryption for stored data
- End-to-end encrypted video streams
- Secure data centers
- Firewall protection
- Password hashing
Operational Security
- Regular security audits
- 24/7 monitoring
- Employee training
- Incident response procedures
Your Security
Protect yourself:
- Use a strong password
- Don’t share personal information during chats
- Be careful about showing identifying information on camera
- Report suspicious behavior
- Keep your software updated
Important: While we use strong security measures, no system is 100% secure.
7. Data Retention
We keep your information only as long as needed:
- Account data: While active, deleted within 90 days after account deletion
- Video/audio: Never recorded or stored
- Text messages: Deleted within 30 days
- Session data: Kept for 90 days, then anonymized
- Payment records: Kept for 7 years for legal compliance
- Support tickets: Kept for 2 years
- Backups: Data may remain in backups for up to 90 days
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Download your data
- Withdraw consent
- Object to certain uses
- File a complaint with privacy authorities
California Residents (CCPA)
California users have additional rights including knowing what information is collected and the right to opt-out of data sales.
We do NOT sell your personal information.
How to Exercise Rights
Contact us at [email protected] or use your account settings. We’ll respond within 30 days.
9. Age Verification & Children’s Privacy
LuckyCrusher is ONLY for users 18 years or older.
Age Requirements
- You must be at least 18 to use LuckyCrusher
- We verify age through self-certification, credit cards, and verification services
- Users under 18 are immediately banned
We Do NOT Collect Information from Children
If you believe a child under 18 has used our service, contact us immediately at [email protected]. We’ll delete their account and data.
Reporting Minors
If you see someone who appears under 18:
- End the chat immediately
- Report the user
- Don’t engage further
10. International Data Transfers
Your information may be processed in countries outside your own, including the United States. We use safeguards to protect your data:
- Standard Contractual Clauses
- Data protection agreements
- Encryption during transfers
11. Third-Party Services
Our platform may link to third-party websites and services. We’re not responsible for their privacy practices. Review their policies before sharing information.
Key third parties:
- Google Analytics
- Stripe
- PayPal
12. Policy Updates
We may update this policy to reflect changes in our practices or legal requirements.
We’ll notify you of major changes by:
- Email to your registered address
- Platform notice or banner
- Updating the “Last Updated” date
Your continued use after changes means you accept the updated policy.
13. Contact Us
LuckyCrusher Privacy Team
Email: [email protected]
Website: https://luckycrusher.com
We respond to privacy inquiries within 48 hours and fulfill requests within 30 days.
This Privacy Policy was last updated on February 13, 2026. By using LuckyCrusher, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Service.